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FREQUENTLY ASKED QUESTIONS

ARE THE WAIST BEADS PERMANENT?

Our handmade waist beads are meant to be tied on and worn long term. The clasp and chain version is removable.

CAN I GET THE BEADS WET?

Yes, the tie on strands can be worn in the shower and while swimming as well because they are glass beads. Use caution when around water with the clasped strands.

DO THE TIE ON WAIST BEADS BECOME SMELLY OVER TIME?

The tie on waist beads do not smell, as you wash them when you shower.

DO THE BEADS FADE?

We do our best to select high quality beads for our strands. The beads we use maintain their color very well long term, however some beads may fade over time.

DO I NEED TO MEASURE MYSELF FOR A WAIST BEAD ORDER?

Yes, please measure yourself in inches exactly where you want your strand to rest. If you do not enter your measurements, your order will not be processed until all required information is received.

THE TRACKING SAYS DELIVERED, BUT I STILL HAVEN'T RECEIVED MY ORDER.

Please contact USPS to file a claim.

THE TRACKING SAYS SHIPPED, BUT I HAVE YET TO RECEIVE MY ORDER.

Please contact USPS and file a missing mail form. If you still have not received your order after 30 days from the ship date, please contact us.

I PUT THE WRONG ADDRESS ON MY ORDER.

If your order has not been shipped, please contact us as soon as possible. Once your order has been shipped, you will need to contact USPS.

FAQ: FAQ
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